[an error occurred while processing this directive] Adobe Labs - Adobe Product Improvement Program
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Adobe Product Improvement Program

The Adobe Product Improvement Program is designed to understand and anticipate customer needs in order to deliver world-class products and solutions. Participation is voluntary, and no personal information is collected.

General Information

What information is collected?
  • System information, such as operating system, OS architecture
  • Browser type and version
  • Adobe Flash Player information such as version
  • ActionScript feature usage, ActionScript version, and SWF version
How will Adobe use the information? ?

Information collected will be used to develop new features and improve Adobe Flash Player.

How is my privacy protected?

Adobe takes many precautions in protecting the information that is collected and transmitted. You can learn more about how we handle user information by reviewing Adobe’s Privacy Policy.

Since no personally identifiable information is collected, the anonymous data will not be meaningful to anyone outside of Adobe.

Note: No data is collected if the Browser is running in Private Browsing mode

How does it work?

You choose to participate and allow Adobe to send usage data anonymously from your com-puter to Adobe.

The data is collected by a light weight service running in the background, called “FPFeedBack-Service”. The data is aggregated on your system and is periodically sent to an Adobe server.

How do I participate?

After Adobe Flash Player is installed, you will be presented with a dialog box asking if you would like to participate in the program. You can participate by selecting “Help us improve Adobe Flash Player by sending anonymous usage data. You can change this setting at any time”.

Windows

Windows

Macintosh

Macintosh

If you do not recall responding to this dialog box, follow these instructions:
Windows:

  1. Open the Windows Control Panel
  2. Open the Flash Player (32-bit) Control Panel
  3. Go to the Advanced tab and select the 'Help us improve Adobe Flash Player by sending anonymous usage data. You can change this setting at any time” option under Usage Data

Open the Windows Control Panel

Macintosh

  1. Open System Preferences
  2. Go to Flash Player Setting Manager
  3. Go to the Advanced section and select “Select Anonymous Usage Data” under Usage Data

Open the Windows Control Panel

What if I change my mind?

To stop participating, uncheck “Help us improve Adobe Flash Player by sending anonymous usage data. You can change this setting at any time” under Usage Data.

To join the program again, check “Help us improve Adobe Flash Player by sending anonymous usage data. You can change this setting at any time” under Usage Data option.

Will I receive spam if I participate in the program?

You will not receive any e-mail from Adobe regarding this program, regardless of whether you participate. We do not collect personal identifiable information as part of this program that will be used to identify you or contact you.

Do I need an Internet connection?

An Internet connection is required to participate in this program. However, you do not need to be connected all the time. When an Internet connection becomes available, the information is automatically transmitted with minimal impact to your connection.

Can I see the data that is collected before it is sent to Adobe?

Yes, you can view the collected data.

The data is divided into the two parts and stored at the following locations:

  1. Temporary – The file records the data from the running instances of Flash Player.
    The file data is in a binary format.
    a. Windows: C:\Users\\AppData\Roaming\Macromedia\Flash Player\ FeedbackData\Intermediate\
    b. Macintosh: /Users//Library/Preferences/Macromedia/Flash/ Player/FeedbackData/Intermediate/
  2. Aggregated – Temporary files are parsed periodically and aggregated data
    is stored in this file and sent to an Adobe server. The file data is in clear text format.
    a. Windows: C:\Users\\AppData\Roaming\Macromedia\Flash Player\Feed-backData\
    b. Macintosh: /Users//Library/Preferences/Macromedia/Flash/Player/FeedbackData/

Note: The files are deleted from the user’s system periodically.

How long does the program last?

Information is collected as long as you use Flash Player or until you decide to stop participating in the program.

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